Frequently Asked Questions
Yes – but not during the run up to Christmas from November to December.
If you wish to set up an invoice account with us and pay by card, cheque or BACS, please email, fax, or mail your official purchase order to us. We require a purchase order number, invoice and delivery address details, telephone number, and it is essential for us to have an email address. Please be aware that we only accept back-orders if we can ensure we can supply the goods in the near future; we do not invoice you or take payment for items which are not available in stock or due in stock. Please refer to our ‘terms and conditions’ for invoice accounts.
We ship worldwide. From mainland & offshore United Kingdom – including Northern Ireland, Scottish Highlands, Scottish Islands, Isle of Man, Isles Of Scilly and Channel Islands – and just about to every European and International destination in the world.
Sensory Toy Warehouse accept payment by all major debit and credit cards and also by PayPal. For all online payments you will be re-directed to our 2 secure payment providers, Realex and PayPal, to make your payment by card or by a PayPal account. We do not have access to your credit/debit card or PayPal details. If you do not have a PayPal account, you are also given the option to create one. We must receive payment before we dispatch your goods.